Facing Order Problems? Get Quick Know How of your Delivery
How do I track my order?
You can track your order by going to the 'My Orders' section in the app. Click on your active order to see the real-time status and delivery partner location.
My order is delayed, how to track it?
If your order is delayed, please check the live tracking map. You can also directly call the delivery partner or reach out to our support team for an immediate update.
Our dedicated support team is available 24/7 to assist you.
How can I change my delivery address?
Once an order is placed, the delivery address cannot be changed directly from the app. Please contact our support team immediately if you need to update the address.
Delivery partner not responding to calls, how to reach out?
If the delivery partner is unresponsive, please use the 'Chat with us' option or call our support helpline. We will contact the partner on your behalf.
I have recieved wrong order, how to report?
We sincerely apologize for the mix-up. Please go to 'My Orders', select the order, and click on 'Report an Issue'. You can upload a photo of the received items to get a quick resolution or refund.
How do I cancel my order?
You can cancel your order within the first 60 seconds of placing it by clicking the 'Cancel' button on the order tracking screen. After the restaurant has accepted it, cancellations may be subject to a fee.
Still Stuck? Or Need More Help?
We are here for you! Reach out to our support team anytime
A world of flavors just for you! Upgrade your online food ordering experience with Gintaa…
It’s not just that Gintaa has the best cuisines from across the globe, or more than 6500+ top-rated restaurants at your location. But the Lowest Food Prices Online
Brace yourself for the unbeatable prices and a whopping discount of up to 60% discount on your online food ordering.
No more comparing prices to get a lower food bill. You can now order food from the comfort of your own home at the lowest possible price.
30+ Cuisines and 500+ Restaurants
Were you craving Tiramisu after lunch? Why not order it from Gintaa? If you’re looking for a place with a world of cuisines, then Gintaa is just the place for you. Here, you get 6500+ restaurants, that too with a wide variety of cuisines.
Delights from your Local Favorites
Love that Chicken tikka masala roll from that store? But you really don’t want to go all the way there. Guess what? Gintaa allows you to order from your favorite local restaurants. You can get your food delivered without having to worry about the product's quality or quantity.
Surprising Discounts on All Orders
Most food apps provide a discount on a couple of restaurants but that is not the case with Gintaa. You would get 60% OFF up to ₹60 on all orders! That is valid after every two hours from the time of ordering.
Lowest Food Prices Online
Gintaa is not just claiming the lowest food prices online, it is certainly the case. Get your hands off the hefty food bills. Gintaa offers its customers the lowest food prices online. We have partner restaurants where the online and dine-in menu prices are the same.
Guaranteed Lowest Food Prices Challenge
Lowest Food Prices Online! Mark the word, that's Gintaa's guarantee! If you find a lower price on another app, we will
double the price difference.
That’s the challenge! Show us with a definitive proof, and you will get the refund in no time.
অনলাইনে অর্ডার করুন।
Gintaa is more than just a food ordering app; it's an app where you can not only place an order and have it delivered to your home but also pick it up as a takeaway. Yes, you may place an order using the app and then pick it up at the restaurant on your way.
Lowest Delivery Charges
The price of the food bill just gets too high because of the high delivery charges. But Gintaa has the lowest delivery charges. It is the restaurants that decide the delivery charges to be charged based on the order value.
Zero Commission for Restaurants
Industry-first food order management app to charge the
Zero commission on orders.
Gintaa helps restaurants earn their deserved profits by charging zero commission and supporting their business to get to a new height.
Fastest Credit Payout
Now no more running a restaurant business on credit. Get paid for your services provided through Gintaa within 72 hours, and that stands as a credit payout guarantee. Gintaa automated payout system will help restaurants get their payments cleared within 2-3 days
Earn and Redeem
Well, Gintaa loves to make the Gintaa experience rewarding. Users get to earn coins as a joining reward, a referral reward, a transaction closing reward, a profile completion reward, and so much more. Later, users can redeem coins on their next food ordering experience.
Experience food ordering like never before! Order from Gintaa and enjoy the world of discounts…