Cancellation and Refund Policy
- Cancellation Policy: Once an order for food has been placed and confirmed with gintaa food, it cannot be canceled.
- Refund Eligibility: In case of a food order failure resulting in a deducted amount, rest assured that a refund will be diligently processed within one hour.
- Quality Commitment: If you encounter any issues with the items you've received, such as incorrect orders or quality concerns, please get in touch with our customer support team immediately. We will work diligently to resolve the matter to your satisfaction.
- Customer Support: If you have any questions, concerns, or require assistance related to your order or any other matter, please do not hesitate to contact our Customer Support Team. You can reach us through the app, email us at email@example.com , or call us at 08069188100.
Updates to the Policy
- Policy Revisions: gintaa food reserves the right to update or modify this Cancellation and Refund Policy as needed. Any changes made will become effective immediately upon being posted on our platform.
By using gintaa food and placing orders with us, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.