Privacy Policy

‘gintaa’ (“we” or “us” or “our”) respects the privacy of our users (“user”, “you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our e-platform.

We reserve our right to make changes and/or alter this Privacy Policy any time in our absolute and sole discretion. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on our e-platform, and, and by agreeing to use or using our e-platform you waive your right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed about our privacy practices. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our e-platform after the date such revised Privacy Policy is posted.

MODE OF INFORMATION COLLECTIONS

We may collect information about you in a variety of ways. The information we may collect on our e-platform may include:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us while enrolling your profile on our e-platform or when you choose to participate in various activities related to our e-platform such as online chat and message boards etc. You are not obliged and/or compelled to provide any sort of personal information on our e-platform, however your refusal to do so may prevent you from accessing certain features on our e-platform.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our website. If you are using our GINTAA mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

Data from Social Networks

User information from social networking sites [for instance Facebook, Google+, Instagram, Pinterest, Twitter etc.], such as, your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

We at our sole discretion may include and/or offer third-party advertisement and/or services on our e-platform. You must understand that these third-party websites might have separate privacy policy and before accessing those platforms you must read through such policy. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Mobile Application Information

If you connect using GINTAA mobile application:

  • Geo-Location Information: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data: We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. By agreeing to this Privacy Policy you hereby consent to the use of the information collected about you via our e-platform for, but not limited to the following:

  • Administer sweepstakes, promotions, and contests;
  • Assist law enforcement and respond to subpoenas;
  • Compile anonymous statistical data and analysis for use internally or with third parties;
  • Create and manage your account;
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the our e-platform to you;
  • Email you regarding your account;
  • Enable user-to-user communications;
  • Generate a personal profile about you to make future visits to our e-platform more personalized;
  • Increase the efficiency and operation of our e-platform;
  • Monitor and analyze usage and trends to improve your experience with our e-platform;
  • Notify you about updates;
  • Offer new products and/or recommendations to you
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity;
  • Request feedback and contact you about your experience about our e-platform;
  • Resolve disputes and troubleshoot problems;
  • Respond to product and customer service requests;
  • Send you newsletters;
  • Solicit support for our e-platform.

DISCLOSURE OF YOUR INFORMATION

We may share information collected from you under limited circumstances in following manner:

Required by Law

If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule and/or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance etc.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users on our e-platform, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts etc.

Online Postings

When you post comments, contributions or other content to users, your posts may be viewed by all users and may be publicly distributed outside our e-platform in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit our e-platform. These companies may use information about your visits to our e-platform and other websites that are contained in web cookies in order to provide advertisements about products of your interest.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products or promotions.

Social Media Contacts

If you connect to our e-platform through a social network, then subject to your permission which will separately be solicited, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments made in this Privacy Policy.

Limits of Liability

  • If you successfully exchange a product, then your name, email address, phone number and mailing address may be passed onto the other party involved in the process in accordance with the Terms and Conditions of Use of this e-platform. For example, if you respond to a exchange offer or successfully negotiate the exchange of any product, your details will be passed onto exchangeer, as the case may be. In the event of your personal information being transferred to the other party involved in the exchange process as detailed in our terms of usage, we gintaa will not be responsible for and will not accept any liability in respect of any of the circumstances listed in clauses 2.15 - 2.18 of the Terms and Conditions for Use of This Site.
  • We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you will be expected to and will be responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. Our server technologies are sessionless and can work securely without cookies, so the cookies are not applicable in the context of GINTAA backend; rather it enhances user experience in Web and/or Device. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties, so while surfing on such third party websites make sure to read through their privacy policy. "Cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

THIRD-PARTY WEBSITES

Our e-platform may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our e-platform, any information you provide to these third parties will not be covered by this Privacy Policy, and we cannot and will not guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from our e-platform.

SECURITY OF YOUR INFORMATION

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us at connect@gintaa.com.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

OPTIONS REGARDING YOUR INFORMATION

Profile: You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account;
  • Contact us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with our e-platform;
  • Logging into your account settings and updating your preferences;
  • Contact us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you will be expected to and will be responsible for contacting the third party directly.

CONTACT US

Do you still have any confusion, questions, or queries regarding our order cancellation policies? For any assistance or comments on the same, please feel free to reach us at any time.

  • Address: gintaa Tower, Mohisgote, New Town, Opposite DLF 1, Gate No.5, Kolkata, West Bengal-700102, India
  • Phone: +91-8069188100
  • Email ID: customer@gintaa.com